FAQs

FAQ’s- Frequently Asked Questions:

 A. Products

 1. What products do you offer?

Leiania House of Beauty offers products for the hair, the face and the whole body. For the hair, we offer Argan-oil based shampoo and conditioner. For the face and body, we have whitening products, cleansing products and beautifying products. We also have supplements for the total well-being of your body.

Check our shop to find the best product that suits your needs.

2. How can I be sure that your products are really organic?

We oversee how our products are produced. We are in partnership with certified formulators of organic products.

B. Order, Shipping, and Payment

3. How to order?

 There are 5 ways to place your order:

  • You can place your order through this website. Choose the products you want from our shop, select the mode of payment and wait for your product to be delivered.
  • You can also order by sending a Private Message on our Facebook page. List the products you want to order and the mode of payment.
  • You can also order via Shopee for alternate payments and COD.

4. Do you ship overseas? What kind of shipping do you use?

Yes, we do. We have regular customers living overseas. We use express shipping service.

 5. How many days should I wait for my order?

 For customers living in Metro Manila, it usually takes 1-2 days.

For customers living outside Metro Manila, it takes 2-4 days.

For customers overseas, it usually takes a week.

Take note that these are the usual time frames. Delivery might take longer during holiday season.

 C. Others

6. Can I get discounts?

We are generous with our regular customers. Sign-up on our email list to get great deals. We also give discounts to customers with bulk orders. 

7. Can I get a refund?

We only give refunds if you did not receive the products you purchased. This is only applicable if the non-delivery is a failure on our part.

8. Do you give free samples?

We have seasonal deals when we give-away certain products for free. This is for our regular customers to try other products.

9.Do you do sponsorship for product reviews and beauty bloggers?

We are willing to work with product reviewers and beauty bloggers. Please send us a message if you’re interested to do product reviews.